Q :how long is your warranty?
A :within 12 months, all parts damaged due to quality problems will be replaced free of charge.
Q :how long is your delivery time?
A:. the delivery time is determined according to the difficulty of plate type, generally ranging from 45-150 days.
Q :payment terms?
A:30% deposit shall be paid before production, and the balance shall be paid after inspection and confirmation after shipment.
Q :installation and training?
A :if the buyer comes to our factory for inspection, the installation and operation training is face-to-face. If not, provide manuals and videos to show how to install and operate.
Q: what is your after-sales service?
A: we provide customers with 24-hour online service.
A.:our company can provide debugging and training services for customers. If the buyer needs this service, it needs to pay extra transportation and accommodation expenses for the seller's staff.
Q:how to place an order?
A: inquiry - confirm drawings and prices - confirm invoices - arrange deposit - arrange production
Q: how to visit our company?
A: to Beijing Airport: take the high-speed train from South Beijing to Wuxi Station (6 hours), and then we will arrange a shuttle. Fly to Shanghai Airport: take the high-speed train from Hongqiao to Wuxi Station (1 hour), then we will arrange a shuttle.
A inquiry - confirm drawings and prices - confirm invoices - arrange deposit - arrange production
Q how to visit our company?
A to Beijing Airport: take the high-speed train from South Beijing to Wuxi Station (6 hours), and then we will arrange a shuttle. Fly to Shanghai Airport: take the high-speed train from Hongqiao to Wuxi Station (1 hour), then we will arrange a shuttle.